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stellarb56130772
stellarb56130772
Participant
August 21, 2018
Answered

Premiere Pro Performance Issues

  • August 21, 2018
  • 2 replies
  • 2913 views

Hello,

Recently, performance within premiere slows down for me dramatically. Playback playing/pausing is delayed by up to seconds sometimes. Input within menus and on timelines is delayed. Footage remains "pending" even after all footage references have been loaded. I have already cleared/updated cache files, uninstalled/reinstalled Premiere, and updated graphics drivers. THIS IS ONLY AN ISSUE IN PREMIERE. After Effects still works great, which leads me to believe this is software related.

I'm running the latest version of 2018 CC, and my editing machine has an i7-7700HQ Quad-Core processor with 16gb RAM and a 4gb NVIDIA GeForce GTX 1050 Ti graphics card. Cache, media, and program files are stored on a 256gb solid state drive with the raw footage referenced from either an external USB3.0 harddrive or my internal SATA connected expansion harddrive. The internal expansion drive is a hybrid drive with a solid state cache, but I still see this response issue whether or not the footage is referenced from there or the external drive (which does not have the solid state cache).

Hardware diagnostics shows no issues. Viewing task manager does not show a correlation to system usage and my issues with premiere.

Is this a known issue with Premiere, or is there something I'm missing?

    This topic has been closed for replies.
    Correct answer stellarb56130772

    I wouldn't expect better performance with an H.264 proxy. Use the Cineform ones ... the proxy files are larger but the work on the CPU is drastically lessened by having every frame a complete one. You don't waste cycles of the CPU/RAM having to swap the same image in/out 15 times to make the in-between images from data-sets plus complete frames.

    Neil


    Cineform did help with playback, but I was still getting input lag on my timeline and in menus. I ended up importing the entire project into a new project, and that solved all the issues.

    2 replies

    stellarb56130772
    stellarb56130772Author
    Participant
    August 21, 2018

    Thanks Neil,

    I've used proxies before with 4K heavy projects.

    The thing is, I'm experiencing these issues with 1080 60p footage. Most if not all of the footage in question is coming off of a Sony FS5 in an .MXF wrapper. On regular playback, my CPU is pulling an average of 60% (Maxed if rendering of course, but that's nothing new as 2017 did the same). RAM usage averages somewhere between 45-80% depending on the project. GPU usage is nominal too.

    Even so, I still am experiencing these performance issues within the software itself. I don't know if using proxies (esp on 1080 footage) will fix this when my system is well within its operational limits.

    R Neil Haugen
    R Neil Haugen
    Legend
    August 21, 2018

    Might help, I'd sure try it. Yea, frustrating that newer builds at times jump the horsepower needs. Or work better on different setups than before.

    Neil

    Everyone's mileage always varies ...
    stellarb56130772
    stellarb56130772Author
    Participant
    August 21, 2018

    Still doing it with proxies. Again, my performance numbers displayed in the task manager are all nominal. I really don't think this is a hardware issue...

    R Neil Haugen
    R Neil Haugen
    Legend
    August 21, 2018

    What's the media you're using? If a form of long-GOP H.264, whether mov or mp4, this would not be unusual with that gear in 2018.

    PrPro 2018 takes more horse to run correct on many rigs than 2017, Especially with long-GOP media. And that slower 4-core CPU with only 16GB of RAM would be really challenged with the massive CPU work to display bits & pieces of mov/mp4 from drones, dslr/mirror-less, and "devices".

    Another thing that might help is going from spinner discs ... especially external spinning discs! ... to internal SSDs for media also, as you would get a major enough upgrade in sustained read/write to notice.

    And finally ... go to proxies. With that slow CPU with only four cores, and small amount of RAM, for much media you will need to use the built-in proxy process. Which involves having the app make proxies on ingestion via the Media Browser (or after the fact by right-clicking media in the Project panel) and using please one of the included Cineform presets. PrPro then brings up Me to make them.

    Select a proxy preset by aspect ratio ... same as your original media, and a smaller frame-size is fine. In the Program monitor, click the + icon far right, hover to find the Toggle Proxies icon, drag it to your control block.

    Clicked (toggled) to blue, you're seeing proxies, clicked to gray, original media.

    Neil

    Everyone's mileage always varies ...
    O
    oakleafmedia
    Participating Frequently
    August 23, 2018

    Hey Neil-

    Same problem here, but I'm running on Intel Core i9-7940x with 14 cores, 64GB Ram, NVIDIA GeForce GTX 1080 Ti, a separate internal SSD for cache, separate SSD for program files, and editing Panasonic EVA1 4K footage off of an internal 1TB SSD.  As far as I can remember this project was not shot LongGOP ALL-I, but I think EVA 1 is still h.264.

    The program is being incredibly buggy- it will boot up fine and give me no problems for about ten minutes, then the lag will start.  It starts as an annoyance but progresses to un-workable.  I've tried everything in this forum :

    Premiere Pro CC 2017 lag

    I tried proxying one DJI drone file to see if that helped me (I haven't had the time to wait for the MC to create all of the proxies), that proxy file had the same issues...although I know that probably doesn't tell us much if the whole program is having the issue. 

    This comes after a long string of events for us-we had a similar issue on an iMac a few weeks ago that brought us to the point of not being able to edit.  We invested in a beast of a machine, tried rebuilding our projects from scratch, tried different drives at different speeds....nothing but issues! Please help!

      dukeeastwood
      dukeeastwood
      Known Participant
      August 23, 2018

      I have copied your post and would like to cite it on these forums from here on out! I have the same problems and am fed up with the ACPs pretending the problems have nothing to do with Premiere and everything to do with system specs.

      It's obviously Premiere... I'm reinstalling CC2017 next week when my two projects I have to finish this week are done.

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