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Inspiring
June 14, 2012
Answered

mts files don't work in CS6.. Why not Adobe

  • June 14, 2012
  • 5 replies
  • 79117 views

If I drop a .mts file from my sony camera into Prem Pro, it shows video but no sound?  If I drop it into CS5.5 the sound works.

I have downloaded an updated version of Prem Pro from Adobe today June 2012. And still it won't handle mts files?

I can't understand why it is so hard to find a solution to this problem. two of the worlds largest companies Sony and Adobe and none of them cover the issue on their sites, Yet it's clearly a major issue?

I have seen talk on the site of renaming files, which doesn't work and would be a pain in the rear.

Has Any one got a solution that works?

Please ?

This topic has been closed for replies.
Correct answer deenod21462724

so, today i must reinstall to oldest version. We have a lot of work with mts files, but can't work in cs6. Woow i am very sad this problem. Please tell us when you fix this. For me it is very important, because i must know, when i buy all updates  to other plugins.


FIXED Yipeeee!

It isn't all good news though but I do have a solution that will almost certainly work for you, all be it a bit Drastic

This problem has been killing me. I just want to be able to drag and drop the MCS file into premiere pro like I always have with other video files and all the nonsense about pulling over entire folder structure just WON'T DO , we are not living in the 70's. And thank god the file structure thing is just stuff and nonsense.

What is happening is this.. something on your PC is stopping the files working (and Adobe haven't a clue what it is) and for that matter nor do I but until someone finds out, I can report that a complete blow away and reload of new windows will 100% solve the issue.  

Now I haven't done one for years, so it was a complete pain and took me over a Day to get every thing back the way I like it and to be honest it will be a week before I have all my favorite programs working properly.  BUT I can report that with Premiere Pro installed I can now just PULL THE FILES OF THE CAMERA HARD DISK and DROP THEM ANY WHERE I LIKE and better still,  pull them into Premiere any damn way I like and they play "Sound and All" And that my friends is the way it should be

I really hope this helps some of you, I am stoked that it now works and I can get some work done, I was starting to hate my new camera but now I can report it is A1

To Adobe I can report that some system setting from another installed program is clearly the culprit but I can't for the life of me tell you which.  I can say that it is not mine or the programs fault but a lack of thorough testing on Adobe part.  Because clearly this is not and un common issue on your forum and many others. Software should work under any scenario, I certainly don't run any strange programs that should cause this.

Until Adobe can pin point a solution and patch their program,  I can recommend my solution buy Guys and Girls be careful back up all your mail, favorites, passwords, documents and everything else precious to you before doing a clean install and if you do you will get back in the groove with our favorite editor PP CS6.

TTFN

I gotta get some work done

5 replies

Participant
June 16, 2012

Exactly the same issue here. mp3 audio files and wav files play fine.

I cant believe Adobe would release a program to the public without thorough testing and im sure such an issue as AVCHD audio not working  would have reared its ugly head under testing !! after all, the ACVCHD format is one of the most popular  in consumer grade video cameras these days...... this kinda reminds me of the old pinnacle studio days

Participant
June 15, 2012

Hi,

Same problems over here, but i'm on a Panasonic Hc-V500 with SD-card.

I've copied the entire card onto my HD and tried to import it via the Media Browser from Premiere Pro CS6.

Video is ok, but no sound. It doesn't show in the timeline or source monitor. File plays with sound in VLC and Windows Media Player.

Switched back to Premiere Pro CS5.5 and... tadahhh! Sound! Beats me. Updates from Adobe didn't change anything!

Puzzled... Newer should be better? Wanna use the new Premiere with my new cam... Somebody?

Thanx!

June 15, 2012

mlotens wrote:

Hi,

Same problems over here, but i'm on a Panasonic Hc-V500 with SD-card.

I've copied the entire card onto my HD and tried to import it via the Media Browser from Premiere Pro CS6.

Video is ok, but no sound. It doesn't show in the timeline or source monitor. File plays with sound in VLC and Windows Media Player.

Switched back to Premiere Pro CS5.5 and... tadahhh! Sound! Beats me. Updates from Adobe didn't change anything!

Puzzled... Newer should be better? Wanna use the new Premiere with my new cam... Somebody?

Thanx!

In my case, in cs 5.5 all is great. sound is in this version. But cs6 is problem

Known Participant
June 15, 2012

Well I tried Jakub's and Deeno's files and I am getting sound with them in CS6 (Win 7 sp1 64bit). Mlotens, can you upload a small .mts file?

John T Smith
Community Expert
Community Expert
June 14, 2012

This is why you must copy the entire folder to your hard drive http://forums.adobe.com/thread/1015001?tstart=0

josephs51576386
Participating Frequently
June 14, 2012

For me the file worked fine even without  the folder structure. However for me personally I always copy the BDMV structure over because otherwise the clips from my SDHC card aren't joined properly.

shooternz
Legend
June 14, 2012

If I drop a .mts file from my sony camera into Prem Pro.....

Do you have the entire Source folder  (and its structure from the card ) on your local drive?

ie. I dont undererstand dropping a file from your camera into PremPro!

Inspiring
June 14, 2012

Hi Shooternz At first I just drag and drop the mts files onto a folder on my drive.  The Sony HDR XR260V has a 160 Gig internal Drive and they show up in a folder on the cameras drive, or I can import them using Sony's proprietary software, where they are stored in a folder with the .mts file and a .MTS.modd file of the same name. Now I can navigate to them with the media browser in PP but they still offer no sound?

Now if I use almost any method in CS5.5 the movies are there and playing sound on three Audio Tracks.  Like I say I have never used .mts before but it seems heaps of people are having this problem?

Any help would be greatly appreciated.

Harm_Millaard
Inspiring
June 14, 2012

heaps of people are having this problem

when they make the mistake of not copying the complete directory to harddisk and then importing with the media browser.

josephs51576386
Participating Frequently
June 14, 2012

I have the Sony HXR-NX5U and my footage off my sd card works fine in cs6 (My cams footage is .mts too). What type of audio does your mts file have?

Mine is set as LPCM and plays the video and audio with no issues.

Inspiring
June 14, 2012

I kinda new to MTS files. I have a Sony HDR XR260V  how can I check what audio the mts use?  Whn I connect the camera with USB to the PC the files are just stored in a Folder with the Date as a Name.