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Eva Maria K
Inspiring
December 10, 2018
Answered

video ok uncut, after cutting and moving to video line black and blurred

  • December 10, 2018
  • 3 replies
  • 1457 views

Hallo everybody

Videos from Gopro Mp4 format, transformed to constant rate and 30fps with handbrake, uploaded in adobe: video looks fine before cutting - after cutting and moving it to the video line and then viewing it again: it looks a little like black and white, blurred!

No idea what to do! Never seen that before!

I used the same setting with a lot of videos before, opened and closed adobe, used different videos, opened new projects - always the same.

Thanks for your help!

Eva

    This topic has been closed for replies.
    Correct answer Peru Bob

    Hallo Ann

    it is now more than few days that I answered on your email in the blog and

    I even contacted you a second time and got no response. What is going on?

    Are you ill? No answer is not what I have hoped for, especially as no one

    is willing to help me on the phone, either.

    best wishes

    eva


    Try resetting the preferences:

    FAQ: How to reset preferences in Premiere Pro?

    If that doesn't work, try resetting the Workspaces:

    Reset a workspace

    Reset the current workspace to return to its original, saved layout of panels.

    1. Do one of the following:
      • Click the Workspace menu icon and select Reset to Saved Layout.
      • Choose Window > Workspace > Reset to Saved Layout.

    from here:

    https://helpx.adobe.com/premiere-pro/using/workspaces.html

    If that doesn’t work,,try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

    3 replies

    E
    Eva Maria KAuthor
    Inspiring
    April 24, 2019

    Hallo Bob

    I am back again with the same problem!

    On the main computer mostly GoPro Hero Black 6 films (mp4) appear black and blurred, on the laptop with the same version everthing is normal.

    If I transfer a finalized video to the computer - the part of the films are blurred and black again, although they were normal on the laptop version.

    I tried the tips above - but looks like they did not help.

    Best wishes

    eva

    E
    Eva Maria KAuthor
    Inspiring
    December 29, 2018

    Hallo

    after I contacted the support  - they answered: User interface/display related.

    What ever that means....

    It does not happen only on this computer, but on every other electronic device.

    And other movie programs work - but I want to continue to work with Adobe...

    Please help me!

    Best wishes

    eva

    Video: GoPro Hero 7,

    No possibility to change settings of programme to 100ffs

    (I tried different settings, 30 and 60fps in adobe, and tried to transform the video to constant framerate instead of peak framerate before using it with Adobe (that’s a typical thing I do before working with GoPro hero films, usually everything works fine, then)

    But: Film looks good when uploaded and opened in viewing area

    Now I insert video in and out marker to cut it

    By moving the film down in the area below I want to continue with the working with the video

    Now the same video looks like this:

    Black and dark blue/grey, not moving correctly

    I tried:

    • Transform  the video to constant framerate
    • Transform the video to 30fps or 60fps
    • Completely deinstallation and reinstallation of Adobe
    • not all videos show the same problem (no GoProVideos work great)
    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    December 11, 2018

    How did you convert it?

    Have you tried turning off GPU acceleration to see if it still occurs?

    E
    Eva Maria KAuthor
    Inspiring
    December 11, 2018

    Hallo

    I must admit I never heard of that before and certainly have not chosen to

    change that. How can I turn it off??

    Sorry to ask.

    best wishes

    eva

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    December 11, 2018

    Disable or enable GPU acceleration of effects

    • Choose File > Project Settings > General.
    • In the Video Rendering And Playback section, select the appropriate renderer: Mercury Playback Engine GPU Acceleration or Mercury Playback Engine Software Only.

    from here:

    Types of effects in Premiere Pro

    Please note that this is only for troubleshooting to see if it may be a video driver issue and may slow down Premiere Pro if left turned off.

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