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A
Anonymous
July 29, 2014
Question

RoboHelp 11 to Word 2010 including MERGEFORMAT tags in every H1 in the document

  • July 29, 2014
  • 1 reply
  • 783 views

Hi All,

When I generate Printed Documentation from RoboHelp 11 to Microsoft Word 10, I am now seeing MERGEFORMAT tags in every Heading 1 in my document when I have paragraph marks turned on. This issue started today and is 100% reproducible in all of my tests this morning. Prior to today, this was not an issue. I always work with paragraph marks on, so while turning the marks off hides the MERGEFORMAT tags, it is really not acceptable. I have attached an image showing what the H1s look like now with paragraph marks turned on. Any help in the way of resolving this would be greatly appreciated.

Thanks,

Matt

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1 reply

A
Anonymous
July 29, 2014

I tested older projects and several projects for which I generated Printed Documentation just a week ago. All projects were ok except the one in which I saw this issue. Thankfully, the project it was present in is small and was not too time consuming to re-create. I hope this is a one time problem and we don't see it again.

Matt

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
July 30, 2014

Turn off Show Fields in Word. That is the cause of the problem, not Rh.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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A
Anonymous
July 30, 2014

Thank you for your reply, Peter. I was puzzled because this was happening only in one project and I made the wrong assumption that Word settings would apply universally unless you changed them and I didn't. This is something to file in our knowledge base as I am sure we'll see it again. I leave the paragraph marks on because we have an exec who insists on double-spacing after a period (actually, end punctuation) and I don't do that as a habit, so the marks help. We had a fight about whether colons and semicolons are end punctuation and I said they aren't, but that's a whole separate matter.

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