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Participating Frequently
March 28, 2025
Question

Ücret iadesi talep ediyorum

  • March 28, 2025
  • 2 replies
  • 2027 views

Ücretsiz deneme sürümüne sadece bakıp çıktım bu sırada kredi bilgilerimi kaydettirdikten sonra hiç bakmadım bile kullanmadımda 2 ay boyunca kartımdan para çekmiş ve faturalandırmamış bunu fark ettikten, sonra sabah bile olsa banka hesabından habersiz benim haberim dışında 2394 TL çekmiş paramı geri iade ediniz zor durumdayım

2 replies

kglad
Community Expert
Community Expert
March 28, 2025

you need to cancel your subscription.  make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html



and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.



if you're unable to follow the steps described, you'll need to await help from an adobe employee for the next step.  (if you don't get a reply here from a badged employee within 24 hours, repost.)

Participating Frequently
March 29, 2025

Dediklerinizi yaptım iptal ettim ücret iadesi talep ediyorum 

Participating Frequently
March 29, 2025

did you read the information in the box i highlighted?


Vurguladığım yazıyı okudunuz mu ne bir e posta nede bir uyarı verilmedi onu geçtim banka hesabımdan para çekme yetkisini kim verdi size??

kglad
Community Expert
Community Expert
March 28, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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