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Питання від студента 🇺🇦

New Here ,
Apr 26, 2023 Apr 26, 2023

Привіт, я студент з України і мені потрібно зробити проект, тому мені потрібна програма (Adobe Animate). Я хочу знати, чи є студентські знижки на ліцензії в Україні, чи це тільки для студентів із США?

І що саме я повинна зробити, щоб подіяла знижка (вказати номер Університету чи якийсь документ?) ? Дякую.

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Community Expert ,
Apr 26, 2023 Apr 26, 2023

there might still be even better special programs for ukraine.  contact adobe support:

 

there are 2 ways to contact adobe; chat and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

 

<moved from enterprise&teams>

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New Here ,
Apr 27, 2023 Apr 27, 2023

Вибачте, я не змогла знайти чат з агентом Adobe. Можете, будь ласка, підсказати де саме я можу знайти його. Я перейшла за посиланням та не побачила поле чату. 

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Community Expert ,
Apr 27, 2023 Apr 27, 2023
LATEST

you have to have a compliant browser and there are certain network considerations (eg, don't use a vpn).  ie, try a different browser. if that fails, try a different network.  using a cell phone browser with mobile network connection or public wifi is usually successful.  

 

the popup window appear at the lower right on a larger screen computer.

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