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i canceled my photoshop subscription about 2 months ago but it keeps trying to charge my card
[Mod: Moved to the Account, Payment & Plan forum]
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You will need to contact the customer service at Adobein your country.
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This is a public forum, not the link to Adobe support. Sorry, but we're normal users and we can't help with account and/or payment problems. Please click the link below to contact Adobe staff to help.
Be sure to remain signed in with your Adobe ID before accessing the link below.
You have to allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact.html
Click the chat icon in the lower right and type "agent" to get a human and not the chat bot.
If you like you can also use Twitter (now X): Adobe Care (@AdobeCare) / X
Also - beware of answering anyone who sends you a private message or an email.
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you can also check your account, https://account.adobe.com to confirm you have no activate subscriptions.
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Hi there,
We appreciate you writing in. This is a public forum, we may not be able to discuss payment related details here. I would recommend you to start a private chat with our support team here: https://adobe.ly/41qGnaM
They will have full access to your account details and will be able to assist you directly in resolving this matter.
Please feel free to let us know if you need further guidance.
^SG