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Hello,Look at the following link for information on how to cancel your subscription.https://helpx.adobe.com/manage-account/using/cancel-subscription.htmlIf the information does not help, then you need to contact support.To contact support see the instructions given at the link belowhttps://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/m-p/11843852#M14032Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammershttps://tinyurl.com/y7cfrr7y-Manan
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