크리에이티브 클라우드에서 포토샵을 결재하래요

[옥주274161689v4p]

학생용 크리에이티브 클라우드를 샀습니다. 설명상으로는 이 플랜을 사면 어도비에 모든 앱을 사용 할 수 있다고 하였는데 포토샵을 다운하려고 하자 7일 무료체험중이라고 뜨고 지금 구매 창이 뜹니다....왜 이러는건가요.. 플랜 변경해야 하나요?

[Chuck Uebele]

Moved to the Account, Payment, & Plan forum, from the Photoshop forum.

[kglad]

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

if those all fail, change your cc language. eg, try international english - https://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html

if that fails, change the install location - 

1. uninstall the adobe programs that you want to move (https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html)

2. open the cc application, click file>preferences>apps>and change the install location (to a non-root folder on a local hard drive).

3. install the programs you wanted to move.

[jane-e]

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@옥주274161689v4p wrote:

I bought Creative Cloud for students. The explanation says that if you buy this plan, you can use all the apps on Adobe, but when I tried to download Photoshop, it said that I am having a free trial for 7 days, and the purchase window now appears.... Why are you doing this.. Need to change my plan?

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Please follow these steps in order for when apps revert to trial. For instance, you might need to sign out and sign back in.

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

Jane

EDIT: kglad was a few seconds faster than I was.