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130$ Cancellation charge to a student!!!!???

nicholasd69043656
Community Beginner ,
Nov 09, 2017 Nov 09, 2017

Just closed my creative cloud student package ~25$/month - and Adobe charges cad $130 for the cancellation fee with no prior clear warning at signup. Imagine charging a STUDENT that amount for subscription cancellation. Always had a great experience with online software subscription services in today's online world but this is pathetic to see from such a large company. I highly recommend that students like myself go with a different software product so they're not linked to a ridiculous contract.

Thanks for taking advantage of students Adobe...

Cheers,

Nic

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correct answers 1 Correct answer

Terri Stevens
LEGEND , Nov 09, 2017 Nov 09, 2017

You have my sympathy Nicholas, as a student money is in short supply and I can understand your annoyance. Adobe does provide versions of all the Creative Cloud products in a form that you can subscribe too month by month and not be subject to a penalty clause when you decide to stop subscribing. These products though are more expensive than their contract equivalents requiring a 12 month period of subscription-so you do have a choice a) subscribe free of a contract at higher cost b) pay less but

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Lumigraphics
LEGEND ,
Jan 17, 2022 Jan 17, 2022

Call Adobe, talk NICELY to them, see if they will waive part of the fee.

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