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240 swedish crowns

New Here ,
Jul 26, 2023 Jul 26, 2023

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I take away photoshop after 9 days its was for free in 10 days. You take 240 crowns in account. 

 

[Private info removed; Message moved to the Account, Payment and Plan forum]

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Community Expert ,
Jul 26, 2023 Jul 26, 2023

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contact adobe support. there are 2 ways to contact adobe; chat and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

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Community Expert ,
Jul 26, 2023 Jul 26, 2023

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quote

I take away photoshop after 9 days its was for free in 10 days.


By @Anders31315968qwb7

 

The free trial is only 7 days.

You can get a refund within 14 days.

https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html#cancel

 

 

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Adobe Employee ,
Jul 27, 2023 Jul 27, 2023

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Hi Anders,

We appreciate you writing in. We checked that you still have an active subscription for Adobe Photoshop. As our expert mentioned above, please cancel it within 14 days to avoid any cancellation charges.

You can check the cancellation terms and condition here: https://www.adobe.com/legal/subscription-terms.html

We hope it helps.

Regards,

Shivangi

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