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Participant
June 28, 2024
Question

7 day free trial period

  • June 28, 2024
  • 1 reply
  • 138 views

Hello, I have a problem with the free period. I have agreed to a free trial period of 7 days, but I want to cancel it. I did not enter my card details and did not choose a tariff. The instructions on the website say that you need to check the "plans" tab, it says that I don't have any plans. Do I have to cancel something in order not to be in debt? Or will it be canceled automatically?

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1 reply

Rick Spaulding -
Legend
June 28, 2024

Hi,

Sorry you’re having trouble.

Contact Adobe Customer Care.
They should be able to sort it out.
Go to this link and click the chat bubble in the lower right.
Type "agent" for quicker service.

https://helpx.adobe.com/contact.html

…or call the number for your language and region on this page:
https://helpx.adobe.com/contact/phone.html