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November 8, 2022
Question

Abbonamento

  • November 8, 2022
  • 2 replies
  • 165 views

Buona sera oggi ho effettuato un acquisto di Photoshop, la mail che ho utilizzato e errata ma la transazione e avvenuta comunque quindi io mi ritrovo un abbonamento attivo senza poterlo utilizzare dato che la mail e inesistente, volevo chiedere come posso risolvere la cosa.

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2 replies

Peru Bob
Community Expert
Community Expert
November 8, 2022

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

Peru Bob
Community Expert
Community Expert
November 8, 2022

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

or Twitter:
https://twitter.com/AdobeCare