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May 12, 2020
Answered

ABO abgelaufen?

  • May 12, 2020
  • 2 replies
  • 1110 views

Hilfe!

Nichts funktioniert mehr. Ich kann kein Programm mehr öffnen? Ist mein ABO irgendwie abgelaufen? Wie kann ich sowas kontrollieren? Danke!

Tina

This topic has been closed for replies.
Correct answer John T Smith

This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

2 replies

AxelMatt
Community Expert
Community Expert
May 12, 2020

Hi Tina,

 

geht mal zu deiner Kontoübersicht. Was wird da unter "Meine Abos" angezeigt? Dort sollte dein Abo aufgelistet sein. Klick dann auch mal auf "Abo verwalten"

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
May 12, 2020

This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

May 13, 2020
Thanks, its resolved.
Tina