Abode

[misura.robert1992]

I have no idea how I came to subscribe to the above. Please cancel immediately and refund the 35,99eur

ADOBE SYSTEMS SOFTWARE 044-207-3650 IE

[kglad]

if you've never been to adobe's website and started a trial or subscription or used any adobe software, contact your credit card vendor and report fraud.

otherwise, make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support.

there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

[Jeffrey_A_Wright]

Misura.robert, I am sorry, but I don't see any active memberships or subscriptions under the e-mail address you used to post to this public discussion forum. In addition to Kglad's suggestions, please see https://adobe.ly/4fseVNV for more information on why you may see a charge from Adobe. ^JW

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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