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ABOUT CANCELLATION FEE

New Here ,
Nov 02, 2023 Nov 02, 2023

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Hello there,

I want to cancel my student membership. but there is a cancellation fee. I want to be able to use adobe premiere when i need it. I just found out that it is a yearly obligation. I am in a difficult situation.

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Account management , Billing

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Community Expert ,
Nov 02, 2023 Nov 02, 2023

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>just found out

 

When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you enter your credit card number to buy a subscription
-LONG discussion here, with link to Nancy O'Shea 'arrows' in subscription information
-And difference between actual Monthly and Annual paid Monthly
https://community.adobe.com/t5/account-payment-plan-discussions/adobe-scam-1-year-subscription-payme...

 

Student subscription is ONLY an annual plan with a fee if you cancel early

 

Contact support... SOME people who have made a good case report being allowed to cancel with no fee

Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that wait times are sometimes long before an agent responds
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
This will NOT work if you are using a VPN
.
This link will go directly to the chat option
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent in the lower right, without the quote " " marks
or
X (aka Twitter) tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Community Expert ,
Nov 02, 2023 Nov 02, 2023

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if you cancel your subscription, you won't be able to use the apps included in that subscription.  there is no option to cancel all subscriptions and still use an adobe subscription app (eg, premiere) when you "need" it.  

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