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Adam 1
Participant
July 3, 2020
Question

Accidentally created two separate accounts

  • July 3, 2020
  • 1 reply
  • 468 views

Hi guys! I just realised that I accidentally created two separate accounts and have been paying for the same subscription two times for the past 3 months. Just wondering, if there's a way to avoid paying the early termination fee for one of them? 

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1 reply

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
July 3, 2020

You will need to go to Adobe Customer Service for that:
https://helpx.adobe.com/contact.html?step=STAM_downloading-installing-setting-up_serial-numbers-rede...

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