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Accidentally Deleted Adobe Photo Plan

New Here ,
Mar 06, 2024 Mar 06, 2024

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A couple minutes agao, while attempting to cancel my Adobe Stock subscription, I cancelled my Adobe Photo plan by mistake. I am currently chatting with Adobe customer service and they have informed me that there is no way to reverse this and that I will have to purchase my annual plan again. Is this info accurate? Seems like there should be a way to reinstate an account that was just cancelled a few minutes ago.

 

Screenshot 2024-03-06 at 4.19.35 PM.png

 

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Account management , Billing

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correct answers 1 Correct answer

Adobe Employee , Mar 06, 2024 Mar 06, 2024

Hi there,

I see you have canceled the photography plan, and unfortunately, we cannot re-activate it.

Once canceled, we would suggest you purchase a new subscription. Let us know if you need help with anything else.

 

Thanks

Kanika

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Community Expert ,
Mar 06, 2024 Mar 06, 2024

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correct.

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Adobe Employee ,
Mar 06, 2024 Mar 06, 2024

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Hi there,

I see you have canceled the photography plan, and unfortunately, we cannot re-activate it.

Once canceled, we would suggest you purchase a new subscription. Let us know if you need help with anything else.

 

Thanks

Kanika

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