Daniel29748662477i

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Answered

Accidentally Deleted Adobe Photo Plan

Forum|Forum|2 years ago
March 7, 2024
2 replies
195 views

A couple minutes agao, while attempting to cancel my Adobe Stock subscription, I cancelled my Adobe Photo plan by mistake. I am currently chatting with Adobe customer service and they have informed me that there is no way to reverse this and that I will have to purchase my annual plan again. Is this info accurate? Seems like there should be a way to reinstate an account that was just cancelled a few minutes ago.

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Correct answer Kanikas

Hi there,

I see you have canceled the photography plan, and unfortunately, we cannot re-activate it.

Once canceled, we would suggest you purchase a new subscription. Let us know if you need help with anything else.

Thanks

Kanika

Community Manager

Correct answer

Community Manager

Hi there,

I see you have canceled the photography plan, and unfortunately, we cannot re-activate it.

Once canceled, we would suggest you purchase a new subscription. Let us know if you need help with anything else.

Thanks

Kanika

Community Expert

Community Expert

correct.