Accidentally missed cut off for auto renewal, now tied in for a year

New Here ,
Oct 21, 2021 Oct 21, 2021

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4 days after the auto renewal realised I missed the opportunity to cancel. Spoken to Help Chat which says they cant cancel or refund. I don't use this account, don't want the app - how can this be fixed/undone? There must be a way surely?

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Account management , Billing

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Adobe Community Professional ,
Oct 21, 2021 Oct 21, 2021

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Go back to chat and see if a different agent will be more forgiving.

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