I wish to cancel my account, Adobe indicates I will be charged fees but at no point informs me of when I can cancel the acccount free of charge (I guess probably in one year's time). Impossible to speak to anyone and I have never received renewal email. Of course Adobe make its real hard for you to cancel. New technology methods driving the human side of customers nuts... this is a good reason enough to definitely cancel my Adobe Account. Can someone help?
Please go to Adobe Customer Service (make sure to sign into your Adobe account first) : https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window. Type "Agent" in the chat box to bypass the chatbot and be connected to a person.