Account Cancellation

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I wish to cancel my account, Adobe indicates I will be charged fees but at no point informs me of when I can cancel the acccount free of charge (I guess probably in one year's time). Impossible to speak to anyone and I have never received renewal email. Of course Adobe make its real hard for you to cancel. New technology methods driving the human side of customers nuts... this is a good reason enough to definitely cancel my Adobe Account. Can someone help?

[Peru Bob]

We can't help with account issues here.

Please go to Adobe Customer Service (make sure to sign into your Adobe account first) :
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

[Peru Bob]

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

[ProDesignTools]

This related FAQ may help as well:

https://community.adobe.com/t5/account-payment-plan/cancel-subscription-faqs/td-p/11885718/

[John T Smith]

Log-in to your Adobe account and click this link https://account.adobe.com/products which I think shows your ending date