Account cancellation

[Nika23755284tmvz]

Hello, I wanted to use free trial and then I just forgot to cancel it. I have not used single time just wanted to test Generative Fill. 
Then my payment done and I started using that. 
My plan is annual and I can't afford that. 
How can I cancel this subscription without any penalties? 🙂 
Thanks 

[kglad]

if you're still within the penalty-free cancellation period, you can do that.  otherwise, you cannot.

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support.

there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.