Account Checkout finishes, but not billed and cannot access paid services.

Hi everyone, thanks for your help.

I am trying to subscribe to a student account however when I get to the subscription page and walk through billing information and then account verification, the page simply refreshes back to the original step.

On my Adobe account invoices I can see the 7 different invoices for times when I tried to sign up (over two days); however nothing is showing up with my credit card company.

I cannot contact customer support because they said I need a valid license for customer support,  it I need help figuring out why creative cloud will not bill and register my account as active.

I have tried getting to the payment portal multiple ways (upgrade my account, refresh my account or whatever, sign up almost as a new account).

any ideas or directions?