Account page says i have access to PRO and i pay for license but on web & creative cloud it says NO

[ROBIN318185039psz]

Hello I have an issue where the accounts management page say i have access to Pro and it installs and works but if i look on the Web or in creative cloud it says i do not have access 

As you can see from above the adobe icon has a blue lock icon saying not available in current plan

[Abambo]

You do not have a Creative Cloud subscription, but an Acrobat DC Pro subscription, wich allows you to access Acrobat applications on your computers and mobile devices. Where on the web are you looking for this screen?

[kglad]

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

below are solutions some users reported:

if those all fail, change your cc language. eg, try international english - https://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html

if that fails, change the install location