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kaid39857537
Participant
June 19, 2021
Question

account verification code was send to a wrong email

  • June 19, 2021
  • 1 reply
  • 279 views

Hi,

when I tried to log in today I was asked to sign in with a Verification code (probably because my VPN was active). The problem was, the code was not send to my email or to back-up email BUT both email were fused into one long wrong email.

Showing my main email completely without these nice black dots.

I could sign without the code after I turned off my VPN but I still hope you can fix this big flaw fast.

This topic has been closed for replies.

1 reply

John T Smith
Community Expert
Community Expert
June 19, 2021

This is a public forum with "some" Adobe staff participation, use the link below to make a report or request
-https://www.adobe.com/products/wishform.html