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Participant
July 31, 2022
Question

Accounts: Cancel Plan

  • July 31, 2022
  • 2 replies
  • 171 views

how do you cancel with Adobe?

 

They happy to take your money even after cancelled service.  

This topic has been closed for replies.

2 replies

John T Smith
Community Expert
Community Expert
July 31, 2022

To Cancel https://helpx.adobe.com/manage-account/using/cancel-subscription.html

or

Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

JR Boulay
Community Expert
Community Expert
July 31, 2022
Acrobate du PDF, InDesigner et Photoshopographe