ADA OTP

[KIT CHUN38827618ywvw]

Adobe asked my phone number then I entered it. Then, I received whatsapp message called ADA OTP containing a code for authentication but finally I followed to enter it. Is that ADA OTP safe?

[Kanikas]

Hi, we're here to help you. Could you please share a screenshot of the message received on wtsapp? 

Thanks 
^KS

[KIT CHUN38827618ywvw]

[Kanikas]

Hi, Adobe does not send any wtsapp messages with codes. Kindly refrain from clicking on any links. 

Hope this helps! 

^KS

[KIT CHUN38827618ywvw]

but I have entered the code

[Kanikas]

Were you able to login to your Adobe account?

^KS

[KIT CHUN38827618ywvw]

yes. Adobe asked my phone number after I had successfully signed in with my email and password

[KIT CHUN38827618ywvw]

Adobe also sent me email, in the name of *Adobe message@adobe.com*

[Kanikas]

Could you please report the same at the details shared here: https://adobe.ly/4cZDMr7. Let us know if there is anything else we can help you with. 

Thanks 

^KS

[KIT CHUN38827618ywvw]

how to report?

[kglad]

@KIT CHUN38827618ywvw 

there are links here https://helpx.adobe.com/security/alertus.html?linkId=100000276977034

[kglad]

also, make sure 2 fa is enabled for your account, https://account.adobe.com