address change

[mikecox_]

Using my current email address means codes expire before I recieve them. Is there aother way to get my address updated; like a text option? I see that being ofered a lot

[kglad]

 what codes?

[mikecox_]

The OTP codes that are sent to an email address too verify the presone requestinng an address change.. Like the one banks post to your text message app,that arrive instantly;  before they expire; like the ones I get in my email.

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

[mikecox_]

Ok, but it's the email Adobe uses to notify me that my posts are being responsed. And this is the place, in the Community, where I would expect this question to be address; in that place where quesions about how the comminity boarks; unrelated to tech questions about the apps. 

When I am logged to the community and want to modify my Proile; like changing my email address why wouldld it be deemed an inapropreate place fro the questions?

When I try to change my email profile, I am being asked to verity my ID.  The code I'm sent can't reach me in time to use it, so I can't veriy my ID.  All I want is for the community change the place it sends the OTP, so I can use ir before it expites. Why can't OTP be sent to my text app, where ti will arrive instantly and I can use it before it expires? 

[kglad]

can you enable 2fa on your account?

[mikecox_]

What is that? How might it help getting a OTP to my current email address? Not the one in my Profile?

[Jeffrey_A_Wright]

Thanks for the update, Mike. Please be careful: This is a public discussion forum accessible to anyone with Internet access. We ask that you do not share personal information, including e-mail addresses.

Please see https://adobe.ly/3DyWFoq for information on how to change or add e-mail addresses to your account. You can also find additional information at https://adobe.ly/3DneOWn on how to swap e-mail addresses between accounts, Mike. ^JW

[kglad]

account security, https://helpx.adobe.com/manage-account/using/secure-your-adobe-account.html/set-up-two-step-verifica...

[Shivangi_Gupta]

Thanks for reaching out, @mikecox_. Do you wish to change your email address or billing address? Please clarify.

^Shivangi

[mikecox_]

I want to change the default email address in my profile, which appears doable until I am pormpted for the OTP that was ent to the email address in my Profile.

By the time I get the OTP, at my default address, it has expired. Mail to that address are delayed because it's a "forwarding address."

I tried the "lost password" option, and use my current address:<Removed by Moderator> but not OTP came; to either address.

Why can't a OTP be sent as text, to my phone?