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Adobe Account Access app orientation

Community Expert ,
Oct 25, 2022 Oct 25, 2022

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Hi folks

Could the Apple Acount Access App rotate on iphone to show horizontally. Actually it stays vertical when the iphone rotate.

Not a big deal but kind of annoying

😉

Best

Didier

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Community Expert ,
Oct 25, 2022 Oct 25, 2022

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You can put in a request on the wishform.

 

https://www.adobe.com/products/wishform.html



* The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs, installation issues, or account issues such as subscription questions or billing problems, or generalized questions about Creative Cloud services.
* Questions about business plans should be posted in Enterprise and Teams 
* Product questions should be posted in the associated product community.
* Installation questions should be posted in the Download & Install community.
* Account issues, including subscription questions or billing problems, should be posted in the Account, Payment, & Plan community.
* Questions about the Creative Cloud desktop app or general questions about apps in the Creative Cloud should be posted to the Creative Cloud Services community.

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Community Expert ,
Oct 26, 2022 Oct 26, 2022

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My bad… But this happens when I connect to the community, that is why I thought it was related to this topic

😉

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Community Expert ,
Oct 26, 2022 Oct 26, 2022

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Honestly, I'm not sure if Adobe is even who'd be asked about this. I don't use Apple products (and I'm not a UI developer), but you referenced the "Apple Acount Access App" which makes it sound like you need to talk to Apple. Or Khorus, maybe; since they provide the forum software, I'd think they'd also be responsible for coding it to respond to phone rotations.

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Community Expert ,
Oct 26, 2022 Oct 26, 2022

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In fact when I am connecting to the community the Adobe double authentication system requires to select a number in via the Account Access app on my iphone.

And when the iphone is on hrozontal mode this account acces does not rotate. Not a big deal… sorry to annoy everybody with that

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Let's forget it my friends… you can close this thread.

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Community Expert ,
Oct 26, 2022 Oct 26, 2022

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that sounds about right.

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Community Expert ,
Oct 26, 2022 Oct 26, 2022

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I don't think anyone here was annoyed. 🙂

 

It was worth exploring, even if nothing came of it. If you know who created the Account Access app, try contacting them. If it's Adobe's product .. .uhm, not sure where you'd make the suggestion. I'm very surprised the developers didn't code that in since almost all apps are rotatable.

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Community Expert ,
Oct 25, 2022 Oct 25, 2022

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<moved from using the community >

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