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Participant
March 3, 2021
Question

Adobe are scam merchants

  • March 3, 2021
  • 1 reply
  • 237 views

Signed up for a free trial. Life got in the way so forgot to cancel. Tried to cancel after last bill to get a refund because I never used it (I've been able to do this with other subscription services without hassle). Turns out I'm paying monthly for a yearly contract that I didn't want and have to pay for the months I've not used and a bit extra if I want to cancel. This is the most shady practice I've ever seen when I comes to subscription services. How can they get away with this?

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1 reply

John T Smith
Community Expert
Community Expert
March 3, 2021

When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/legal/subscription-terms.html