Adobe are steali g my money

Forum|Forum|1 year ago
December 13, 2024
2 replies
151 views

I cancelled my plan before the free trial was up i got an email to say it was cancelled but they are still taking my money. How can I get my money refunded

This topic has been closed for replies.

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

Shivangi_Gupta

Community Manager

Hi

We are sorry for the trouble. I can see that you subscribed for Adobe Acrobat. Since this is a public forum, we may not be able to discuss the account related information in detail. I would recommend you to follow the link shared by the expert above to start a private chat session with our support team. They will definitely help you with this matter.

Let us know if you have any other queries.

^SG

kglad

Community Expert

contact adobe support. there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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