I cancelled my plan before the free trial was up i got an email to say it was cancelled but they are still taking my money. How can I get my money refunded
contact adobe support. there are 2 ways to contact adobe support; chat and twitter (now x):
chat: if you have or want to purchase a subscription, use a browser that allows popups and cookies and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen in the chat field (lower right), type AGENT be patient, it can take quite a while to reach a human.
twitter/x: tweet @AdobeCare
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.
p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.
We are sorry for the trouble. I can see that you subscribed for Adobe Acrobat. Since this is a public forum, we may not be able to discuss the account related information in detail. I would recommend you to follow the link shared by the expert above to start a private chat session with our support team. They will definitely help you with this matter.
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