Adobe cloud is asking for payment before one month

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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and for others, there's a free 1 week trial offered (once only) where you won't be charged, but that's only offered once.  ie, if you try to start another trial, there is no free trial period.

Hi there, 

Kindly help us understand more. I see that you have an active Creative cloud subscription purchased in the last 24 hours. The payment is taken in advance and not at the end of the month. Please let us know if there is any other query you have regarding the payment. 

Hope this answer helps. Have a nice day.

Thanks