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Participant
September 3, 2020
Answered

adobe creative cloud for college students

  • September 3, 2020
  • 4 replies
  • 1170 views

Hi,

it is my first time using adobe creative cloud. I figured I needed it since a lot of my classmates recommended it. I was told that adobe creative cloud was free for college students. I went on the website to download it with the discounted price (at this point i was under the impression that students do have to pay $20/mo). so i put in my card information so it means that they will charge me once my free trial is done. once i logged into the creative cloud, it redirected me to my school's log in portal. is there any way i can remove my card details if there's a free version for college students?

 

thank you!

This topic has been closed for replies.
Correct answer John T Smith

Cancel what you have now

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

 

Contact your school to find out about a supplied subscription

4 replies

Nancy OShea
Community Expert
Community Expert
September 4, 2020

Nothing is free.  The student rate for Creative Cloud All Apps plan is 60% off for the first year only.

If your school pays for it, contact your school's IT dept.

 

 

Nancy O'Shea— Product User & Community Expert
Legend
September 4, 2020

Some schools pay for it and give it free to their students. Not free exactly, since your tuition is paying. Also, some schools offered it free during COVID lockdown. 

Just Shoot Me
Legend
September 4, 2020

No FREE version for College students unless the school you go to has a plan like that. I doubt your school does (or any school does).

 

As above Cancel ASAP.

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
September 3, 2020

Cancel what you have now

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

 

Contact your school to find out about a supplied subscription