• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Adobe Creative Cloud Payment Refused

New Here ,
Sep 02, 2023 Sep 02, 2023

Copy link to clipboard

Copied

A transaction can fail for a variety of reasons. Double check and make sure your payment information is entered correctly. If this issue persists, you may need to use a different payment method or contact your bank.

This has been the error message since my trial period expired in August. Kindly check and fix this solution.

The problem is not with my cards. I have two VISA cards of separets Bank. I have tried all two including one of my friends card still this error is stopping me from paying my due. The service will be taken from me on September 10 2023. I need a quick solution. My payemt country is Punjab, Ludhiana, India-141113.Adobe error.png

TOPICS
Billing

Views

2.8K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Sep 02, 2023 Sep 02, 2023

contact adobe support.  there are 2 ways to contact adobe; chat and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacte

...

Votes

Translate

Translate
Community Expert ,
Sep 02, 2023 Sep 02, 2023

Copy link to clipboard

Copied

add chrome extension linked below, make your purchase and then remove the extension.

 

https://chrome.google.com/webstore/detail/ignore-x-frame-headers/gleekbfjekiniecknbkamfmkohkpodhe

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 02, 2023 Sep 02, 2023

Copy link to clipboard

Copied

The same error still happens after installing the Chrome extenstion 

Ignore X-Frame headersIgnore X-Frame headers.png

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 02, 2023 Sep 02, 2023

Copy link to clipboard

Copied

contact adobe support.  there are 2 ways to contact adobe; chat and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 01, 2024 Aug 01, 2024

Copy link to clipboard

Copied

Hello Stephen28611540iri7 

Jamshaid389390140k4p_0-1722516111874.png

i am also facing the same problem as well, i tried a millions of times but still and i am from Pakistan and PayPal is not allowed in Pakistan. 

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 01, 2024 Aug 01, 2024

Copy link to clipboard

Copied

LATEST

@Jamshaid389390140k4p 

 

contact adobe support or you can use klarna (https://www.klarna.com) or another authorized reseller, https://adobe.my.salesforce-sites.com/PartnerSearch?lang=en

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines