Copy link to clipboard
Copied
I have an old (but still very useful) version of Adobe CS6 which I purchased outright, but it isn't linked to my account. How can I transfer this over.
I believe it was registered to an old email address?
Many Thanks
Darren
Copy link to clipboard
Copied
Try contacting Adobe Customer Care:
https://helpx.adobe.com/contact.html?rghtup=autoOpen
If your browser does not auto-open the Chat window, try these tips:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703
You can also send tweet to @AdobeCare.
This forum is answered mainly by volunteers not Adobe employees.
"I have an old (but still very useful) version of Adobe CS6 which I purchased outright"
What you actually purchased is a license to use the software:
https://www.allbusiness.com/the-difference-between-buying-and-licensing-software-928-1.html
~ Jane
Copy link to clipboard
Copied
Moved to the Account, Payment, & Plan forum, from the Photoshop forum.