Copy link to clipboard
Copied
Hola llevo 2 meses pagando un plan y lo quiero cancelar por que casi no lo estoy usando y despues volverlo a contratar pero sorpresa me quieren cobrar mucho dinero por cancelar y ni en sueƱos les vuelvo a pagar algo. tengan cuidado mejor usen otros programas ya que son unos ESTAFADORES y cobran por nada
a mucha gente le esta pasando, como consumidores tenemos que quejarnos y hacer viral sus estafas y aparte nunca responden el chat ni los correos
ā
your subscription terms are public information, plans, https://creative.adobe.com/plans
return, cancel, change subscription, http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
understanding cancellation
fees, https://helpx.adobe.com/uk/manage-account/using/creative-cloud-subscription-terms.html#cancel
if you have a billing question, contact adobe support. there are 3 ways to contact adobe; chat, phone and twitter:
chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.
phone:
https://helpx.adobe.com/contact/phone.html
twitter:
tweet @AdobeCare
p.s. if you're contacted by anyone (via email or private message), it's much more lik
Copy link to clipboard
Copied
There is no scam... you did not read
When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you enter your credit card number to buy a subscription... See this page for more information, including a yellow highlited section from the subscription page https://community.adobe.com/t5/account-payment-plan-discussions/adobe-hidden-contract-is-disgusting/...
-do be aware that cancelling early means paying 1/2 of the remaining subscription time as a fee
--this is cancelling AFTER the trial converts to paid and BEFORE the end of the subscription
Copy link to clipboard
Copied
Yes it is. It“s a scam and you Know it
Copy link to clipboard
Copied
your subscription terms are public information, plans, https://creative.adobe.com/plans
return, cancel, change subscription, http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
understanding cancellation
fees, https://helpx.adobe.com/uk/manage-account/using/creative-cloud-subscription-terms.html#cancel
Copy link to clipboard
Copied
Me sumo a ti. Yo contrate el periodo de prueba y como en la mayorĆa de las aplicaciones di por hecho que si cancelaba antes de un mes, cuando detallan que se te harĆ” el primer cargo, no habrĆa coste alguno y por supuesto lo que nunca pense que se atreviesen a cobrar medio aƱo cuando descubres la ESTAFA.
Jugar a la trampa repercute en la reputación de una empresa y aquĆ dejo constancia de mi experiencia- La información ambigua y jugar a poner letra pequeƱa ofreciendo un periodo de prueba que no caduca como en la aplastante mayorĆa de los casos al meses es jugar sucio.
Copy link to clipboard
Copied
Copy link to clipboard
Copied
YO TAMBIEN HE SIDO ESTAFADO. EMPEZARĆ A DAR DIFUSION DE COMO FUNCIONA ADOBE EN FOROS UNIVERSITARIOS
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Not yet but I will
Copy link to clipboard
Copied
sounds good. let us know the result.
Copy link to clipboard
Copied
Yo estoy en las mismas.Que hiciste al respecto, como de podrĆa denunciar esto??Muchas gracias por compartir.
Copy link to clipboard
Copied
if you have a billing question, contact adobe support. there are 3 ways to contact adobe; chat, phone and twitter:
chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.
phone:
https://helpx.adobe.com/contact/phone.html
twitter:
tweet @AdobeCare
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...