Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • EspaƱol
      • FranƧais
      • PortuguĆŖs
  • ę—„ęœ¬čŖžć‚³ćƒŸćƒ„ćƒ‹ćƒ†ć‚£
  • ķ•œźµ­ ģ»¤ė®¤ė‹ˆķ‹°
Locked
9

Adobe es una estafa y te cobran muy caro por cancelar

New Here ,
Aug 23, 2022 Aug 23, 2022

Hola llevo 2 meses pagando un plan y lo quiero cancelar por que casi no lo estoy usando y despues volverlo a contratar pero sorpresa me quieren cobrar mucho dinero por cancelar y ni en sueƱos les vuelvo a pagar algo. tengan cuidado mejor usen otros programas ya que son unos ESTAFADORES y cobran por nada

a mucha gente le esta pasando, como consumidores tenemos que quejarnos y hacer viral sus estafas y aparte nunca responden el chat ni los correos

Captura de Pantalla 2022-08-23 a las 2.22.11 p.m..png

ā€ƒ

TOPICS
Account management , Billing
4.6K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 2 Correct answers

Community Expert , Oct 17, 2022 Oct 17, 2022

your subscription terms are public information, plans, https://creative.adobe.com/plans

 

return, cancel, change subscription, http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

 

understanding cancellation 

fees, https://helpx.adobe.com/uk/manage-account/using/creative-cloud-subscription-terms.html#cancel

 

Translate
Community Expert , Apr 05, 2023 Apr 05, 2023

@nomad1304 

 

if you have a billing question, contact adobe support. there are 3 ways to contact adobe; chat, phone and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

phone:
https://helpx.adobe.com/contact/phone.html

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more lik

...
Translate
Community Expert ,
Aug 23, 2022 Aug 23, 2022

There is no scam... you did not read

When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you enter your credit card number to buy a subscription... See this page for more information, including a yellow highlited section from the subscription page https://community.adobe.com/t5/account-payment-plan-discussions/adobe-hidden-contract-is-disgusting/...
-do be aware that cancelling early means paying 1/2 of the remaining subscription time as a fee
--this is cancelling AFTER the trial converts to paid and BEFORE the end of the subscription

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 17, 2022 Oct 17, 2022

Yes it is. It“s a scam and you Know it

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 17, 2022 Oct 17, 2022

your subscription terms are public information, plans, https://creative.adobe.com/plans

 

return, cancel, change subscription, http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

 

understanding cancellation 

fees, https://helpx.adobe.com/uk/manage-account/using/creative-cloud-subscription-terms.html#cancel

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 27, 2022 Dec 27, 2022

Me sumo a ti. Yo contrate el periodo de prueba y como en la mayorĆ­a de las aplicaciones di por hecho que si cancelaba antes de un mes, cuando detallan que se te harĆ” el primer cargo, no habrĆ­a coste alguno y por supuesto lo que nunca pense que se atreviesen a cobrar medio aƱo cuando descubres la ESTAFA. 

Jugar a la trampa repercute en la reputación de una empresa y aquí dejo constancia de mi experiencia- La información ambigua y jugar a poner letra pequeña ofreciendo un periodo de prueba que no caduca como en la aplastante mayoría de los casos al meses es jugar sucio.

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 27, 2022 Dec 27, 2022

@Beatriz27722103aary 

 

do you need help or do you have a question?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 11, 2023 Jan 11, 2023

YO TAMBIEN HE SIDO ESTAFADO. EMPEZARƉ A DAR DIFUSION DE COMO FUNCIONA ADOBE EN FOROS UNIVERSITARIOS

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 11, 2023 Jan 11, 2023

@noah27899797imts 

 

did you contact adobe support?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 14, 2023 Jan 14, 2023

Not yet but I will

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 14, 2023 Jan 14, 2023

sounds good. let us know the result.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 04, 2023 Apr 04, 2023

Yo estoy en las mismas.Que hiciste al respecto, como de podrĆ­a denunciar esto??Muchas gracias por compartir.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 05, 2023 Apr 05, 2023
LATEST

@nomad1304 

 

if you have a billing question, contact adobe support. there are 3 ways to contact adobe; chat, phone and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

phone:
https://helpx.adobe.com/contact/phone.html

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines