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Adobe is a SCAM

New Here ,
Oct 12, 2024 Oct 12, 2024

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I just realised i have been paying adobe subscription since may 2024, which means i have been paying 6 months worth of subscription, because i didnt cancel my free trial, and i didnt touch the adobe acrobat pro at all. now i want to cancel it, it says i have to pay another extra $80. Please help me as i am only just a student studying in university.. i can't afford to pay another $80, and i have already paid $165.24 for the 6 months, i dont even earn an income.. Could i get a refund for that 6 months too, i really didnt use adobe.

 

Customer support kept offering me a discounted price of the next few months for the plan. I dont even use it so why does he keep offering me the discount price?? Why does a big company like adobe want money so badly from poor students who dont even earn an income???

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Account management , Billing

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correct answers 2 Correct answers

Community Expert , Oct 12, 2024 Oct 12, 2024

If you buy a HIGHER COST Monthly subscription you may cancel at any time without a fee... when you buy an Annual subscription with Monthly payments, and you do not cancel in NO MORE than 14 days from the start of your subscription, you pay 1/2 of the remaining time if you cancel early
When you 'click to agree' to the subscription terms while starting a subscription, that means that you really do need to read BEFORE you enter your credit card number to buy a subscription
-LONG discussion here, with

...

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Community Expert , Oct 12, 2024 Oct 12, 2024

as far as i know every free trial has strings attached.  ie, learn to be suspicious and pay attention when signing up for something "free".

 

and no one here can refund the money you paid.  you have to work with adobe support.

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Community Expert ,
Oct 12, 2024 Oct 12, 2024

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If you buy a HIGHER COST Monthly subscription you may cancel at any time without a fee... when you buy an Annual subscription with Monthly payments, and you do not cancel in NO MORE than 14 days from the start of your subscription, you pay 1/2 of the remaining time if you cancel early
When you 'click to agree' to the subscription terms while starting a subscription, that means that you really do need to read BEFORE you enter your credit card number to buy a subscription
-LONG discussion here, with link to Nancy O'Shea 'arrows' in subscription information
-And the difference between an actual Monthly subscription and Annual paid Monthly
My Oct 4 2023 reply here discusses the different payment plans
https://community.adobe.com/t5/account-payment-plan-discussions/adobe-scam-1-year-subscription-payme...
AND
https://community.adobe.com/t5/account-payment-plan-discussions/adobe-s-subscription-amp-cancellatio...
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

 

This space is provided by Adobe, but this is not Adobe support
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that wait times are sometimes long before an agent responds
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
This will NOT work if you are using a VPN
.
This link will go directly to the chat option
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent in the lower right, without the quote " " marks
or
X (aka Twitter) tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

 

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Community Expert ,
Oct 12, 2024 Oct 12, 2024

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as far as i know every free trial has strings attached.  ie, learn to be suspicious and pay attention when signing up for something "free".

 

and no one here can refund the money you paid.  you have to work with adobe support.

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