Skip to main content
C
cant cancel5C4A
Participant
August 23, 2020
Question

Adobe keeps asking me for payment !!!!!!!!

  • August 23, 2020
  • 1 reply
  • 3367 views

 

On Aug 9th,  I installed Adobe effect and deleted it an hour after.

It was 7 days trial version, so I canceled the subscrition immediately  as you can see

 

However, adobe has been forcing me to pay ridiculous subscription fees from August 15th.

 

To escape the harassment of the adobe spam messages, I changed and changed my emails, but Adobe kept track  me and demanded money like a scammer.  Please  solve this problem.

 

 

 

This topic has been closed for replies.

1 reply

M
Community Expert
Manan JoshiCommunity Expert
Community Expert
August 23, 2020

I your screenshots i don't see your cancellation of the plan. Its just the payment mode page and the payment reminder email. How did you cancel the subscription? From your message of saying i deleted it in one hour i get the imlression that you uninstalled it, if so thwn uninstallation and cancellation are not the same. Anyhow you can contact support for more help. These are peer to peer forums, with no one here having access to your account information. You need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan
    C
    cant cancel5C4AAuthor
    Participant
    August 23, 2020

    It seems that you don't understand how I unsubscribed it. I unsubscribed Abode by using paypal.  I unsubscribe to all companies this way. I canceled almost 100 times like this, but only Adobe asks me for payment!

     

    A
    Anonymous
    August 23, 2020

    Hi

    Sounds to me like you cancelled the payment and not the plan, you need to cancel the plan from your Adobe account

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices