Adobe Keeps Trying to Bill Me After Cancelling A Free Trial

Hello. I hope you are well.

Many weeks ago, I decided to check out Adobe stocks because I needed a reliable place to get clip arts.

Since it has a free trial, I decided to sign up for it. On doing that, I discovered that the clip arts can only be edited in Adobe illustrator, an app I do not have access to.

So, I decided to end my trial since I cannot use what I get from Adobe Stocks.

It has been at least 3 weeks since then and almost everyday, I get notifications that Adobe is attempting to charge my card.

The option to delete the card is not there and I cannot access the 'manage plan' page because an error message pops up saying that I need to update my payment method, and implies that I pay $32 before I can manage my plans.

I also cannot delete my account to end the constant billing attempts because "I need to cancel my plan first".

I have not used any of the stock credits since the time I excitedly signed up for the trial. Now it seems like am stuck and can't move forward.

I would appreciate it if you cancelled the plan and stop the billing on you end. I would also like to delete my account since I cannot use the assets you offer because I do not have Adobe Illustrator.

Thank you.