Adobe Photoshop Elements 2025 license suspended

[j_6522]

I purchased the programme 13th June 2025 from Fastsprings.

All was working fine. But now l get a message "your photoshop elements 2025 license has been suspended" - "reactivate your license at Adobe.com today"

There's a link that doesn't work.

I recently upgraded Windows from Windows 10 to Windows 11, thats all l can think the problem is.

I contacted Fastsprings who told me to contact Adobe.

I cant even find out how to contact Adobe and not just get fac's

[kglad]

you'll need to wait until monday ~7am pst, but you can start by check your account, https://account.adobe.com

what's it show?

eg, any payment problems,?

[Kanikas]

Hi j_6522,

We hear you. I see that the Elements license under this ID, stands cancelled. 

It is no longer active. I would suggest you to get in touch with Adobe support for the same. You may click herefor help. 

^KS