Adobe Premiere Elements 14 - problem with activation

Question

I already have my old Elements 14 package, where I have it installed on my home and company machine. The company machine refused to obey - so I got a new one. I installed Adobe Elements 14 on the new one but I have a problem with activating the package.
I dealt with Adobe Photoshop Elements through the customer service chat - where I was redirected to another specialist who finally helped me solve the problem. Now it's not that easy with Adobe Premiere Elements 14, so this thread.
After booting, I get the message:
The serial number is already in use by the maximum number of computers allowed. To use this product, you must deactivate another computer within 8 days.

Can I count on support and finally activation of my license?

kglad · Accepted Answer

you can log into the account used to (previously) activate and deactivate yourself, or you can contact adobe support and request an activation count reset.

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human

Wolfgang16B6 · Answer

I git the same issue, except under the link in yur answer there is no "contact us" in the lower right or anywhere on this site so I cant type anything.

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