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Adobe premiere pro payment

New Here ,
Nov 14, 2022 Nov 14, 2022

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Hello! I made a mistake when subscribing to Adobe Premiere Pro. I needed it just for one time use, and paid in hurry. Now when I wanted to cancel, I have to pay for one year:( It's there any chance I can cancel it without paying early? I already missed the 14 days free cancelling๐Ÿคฆ๐Ÿปโ€:female_sign: Thanks

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Community Expert ,
Nov 14, 2022 Nov 14, 2022

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Move d to Account... forum

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Community Expert ,
Nov 14, 2022 Nov 14, 2022

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You can try talking to customer support and see if they'll waive the fee.

 

This is a public forum, not Adobe support. Users, including the Community Experts, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.

Adobe provides support through the Chat function on the contact page or through a phone call. There is no email support.

CHAT: Click the following to contact Adobe customer support staff for help:

https://helpx.adobe.com/contact/support.html

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work. Disable any ad, pop-up, or script blockers.

This is the link to the US website. If you are not in the US, the site should redirect to the page appropriate to the region associated with your ID.

Click the chat icon at the bottom right of the page to open a chat session.
LinSims_0-1628856392489.jpeg
If that doesn't work, try this link, which opens a chat window directly:

https://helpx.adobe.com/contact.html?rghtup=autoOpen


PHONE: You can also search this page for a regionally appropriate phone number for customer support.

https://helpx.adobe.com/contact/phone.html

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Community Expert ,
Nov 14, 2022 Nov 14, 2022

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in addition to chat per @LinSims,  you can use phone of twitter.



phone - https://helpx.adobe.com/contact/phone.html

twitter - tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

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