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1

Adobe PS expired Subscription Issue

New Here ,
Oct 30, 2025 Oct 30, 2025

Hey everyone,

I have some issues with my expired PS Subscription. My PS expired maybe a few weeks ago. I was about to reenable my Subscription but it wont let me do that. It says:

"You already own Photoshop."

"You own: Photoshop -> You're buying: Photoshop"

Then it doesnt give me any other options besides buying Photoshop for a Team / switching to Teams Plan. 

image.png

Does anyone know how to fix this Issue? 

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Community Expert ,
Oct 30, 2025 Oct 30, 2025

Expired how? At the end of the subscription period it will be automatically renewed unless you specifically terminate. Sounds like it's still active and running.

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Community Beginner ,
Oct 30, 2025 Oct 30, 2025

That message usually shows up when your old subscription hasn’t been fully cleared from Adobe’s system — basically, your account still thinks you “own” Photoshop even though the plan expired.

Here’s what’s worked for others in the same situation:

 

1. Sign out and back in to the Creative Cloud desktop app. This refreshes your license status.

 

2. Go to your Adobe Account pagePlans > Manage Plan and check if it still shows an “Expired” plan. If it does, cancel it completely before trying to resubscribe.

 

3. If it’s stuck and still won’t let you repurchase, contact Adobe Support via chat — they can manually remove the expired plan from your account so you can restart fresh.

 

It’s a pretty quick fix once support resets the license link on their end.

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Community Expert ,
Oct 30, 2025 Oct 30, 2025
LATEST

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

 

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

 

if those all fail, change your cc language.  eg, try international english

 

if that fails, change the install location

 

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