ADOBE SCAM

[hrscam]

 I bought the ALL APP package, I didn't need it so I asked for a refund, the support staff helped me refund to a new card, but in the end it was still refunded to the frozen bank. It's all a lie, they are a professional scam company
  

[kglad]

sounds more like a misunderstanding than a lie.  ie, recontact adobe.

[hrscam]

I tried to contact back many times but only received apologies.

[kglad]

judging from your post, you could improve your case presentation.

[hrscam]

Bad attitude, they gave no advice and left.

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

[hrscam]

 Nice answer

[kglad]

like i said, people are trying to help you, while you persist in promoting grievances.

[hrscam]

Is this support?
They abandon customers without saying a word

[kglad]

dropped connections are common and accidental.  sometimes the agent will open a ticket, https://helpx.adobe.com/x-productkb/policy-pricing/customer-support-portal.html

[Shivangi_Gupta]

Thanks for sharing this. We'd recommend you not to share anything private or confidential here on a public forum.