• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Adobe Software Installations Stalling and Freezing

New Here ,
Dec 22, 2021 Dec 22, 2021

Copy link to clipboard

Copied

Hi everyone,

 

I have never had this issue before but in the past two days when I have been trying to install Adobe Software's to my computer from Creative Cloud such as Photoshop or Premiere Pro the installation of the software's keep freezing at a number (Photoshop 55% & Premiere Pro 4%). I have tried everything - I updated my computer, unistalled and reinstalled creative cloud, restarted my computer, freed up space on my computer,  used the creative cloud cleaner tool, and I've used different wi-fi connections and even plugged directly into the internet box but nothing is working they keep freezing. 

 

Has anyone ever had this issue before? I need the applications downloaded so I can get my work done but I can't get an application on my computer. Please help! 

TOPICS
Account management

Views

101

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 22, 2021 Dec 22, 2021

Copy link to clipboard

Copied

LATEST


I had a similar issue.

Make sure that you have all Windows updates that are available.

The one thing that was causing it for me, believe it or not, was that I needed to do a clean installation of the latest Studio graphics driver from the NVIDIA website. After doing that and restarting, all was OK.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines