Adobe Stock being charged without subscription

New Here ,
Jul 06, 2022 Jul 06, 2022

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I cancelled my Adobe Stock subscription months ago but have been billed for it monthly since, it doesn't show up under my plan. I need the payments to stop and would like a refund please.

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Screen Shot 2022-07-06 at 7.39.43 PM.png

Screen Shot 2022-07-06 at 7.39.25 PM.png

  

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Adobe Community Professional ,
Jul 06, 2022 Jul 06, 2022

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This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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