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ADOBE STOCK trial became a paid subscription

New Here ,
Apr 04, 2020 Apr 04, 2020

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The last month I subscribed for the trial of 10 contents per month in Adobe Stock and as logical I FORGOT TO CANCEL MY SUBSCRIPTION and I have never received a warning or a solicitation to continue with the plan. The thing is now im attached to a payment program of ONE YEAR OF MENSUAL PAYMENT, and if i want to cancel i have to pay an anticipate cancelation. THIS IS CRAZY. I just downloaded a pair of images and I entered into a whole program of almost $150 per year!!! This is an unkind and rude policy

Im very concerned and i dont know how to proceed, and im actually having serious economic problems. I would appreciate you give me an advise or tell me who can i contact with. Thanks by now

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Billing, Feature request

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Adobe Community Professional ,
Apr 04, 2020 Apr 04, 2020

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Adobe does not send a reminder, because you are supposed to read the terms and know that if you do not cancel, your trial automatically uses the credit card you entered to become a paid subscription

 

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Be sure to remain signed in with your Adobe ID before accessing the link below
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