adobe subscription doesn't work

[defaultqaby865eqxcm]

I paid for a new subscription after using a trial version, but I continue to receive the message that my subscription should be renewed.. What should I do?

[italosan]

Hi, log into your Adobe account and check if your plan has been updated. Also, I recommend that you contact Adobe Customer Caredirectly from this link: https://helpx.adobe.com/contact.html

[Manan Joshi]

Try the steps mentioned in the following link
https://helpx.adobe.com/hk_en/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html
If it doesn't work, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan