Adobe suite payment window keep popping up eveb though I've payed

[snazzoid]

Whenever I start any of the CC programs whether Photoshop, Illustrator, Premiere whatever, the "update payment" window keeps popping up even though I paid for it. Not only that, Premiere is unusable. I can't enter a project name, I can't enter anything in text input fields, Extension windows have a mind of their own, the Effects panel randomly doesn't let me type anything in the search field, etc. It's borderline unusable. Other software works fine but Premiere is a nightmare. I have no idea what to do, I tried reinstalling, but without keeping any of the old settings it's the same. This is just continued annoyance with Creative Cloud and the trashiness of it, I don't know why I'm even paying for this nonsense anymore. Half of the time I don't get any work done because I'm wasting time restarting and dealing with this cr*p.

[Bill Sprague]

I'm sorry you are angry.  

If it were me, I would go to my Adobe account, log out and then log in.  Then I would check my credit card info and be sure it hasn't expired.   If that didn't work I would go to the chat system and type in "agent".    https://helpx.adobe.com/contact.html?rghtup=autoOpen

[Ann Bens]

Moved to account.... forum

[kglad]

https://helpx.adobe.com/manage-account/using/update-billing-information.html

[Shivangi_Gupta]

Hi @snazzoid,

We're just chiming in to see if the issue got sorted. 

Let us know.

Regards,

Shivangi

[snazzoid]

Deleting Creative Cloud and doing a clean install of it fixed it. Altough I barely managed to log into it, but it went back to normal after reinstalling.

[kglad]

for others, do NOT delete anything adobe.  properly uninstall it.

to uninstall the cc desktop app, use the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes...

to uninstall cc apps  (including preferences), follow per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

to clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html.