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Answered

Agree terms and conditions

Forum|Forum|3 years ago
May 24, 2022
3 replies
429 views

I have adobe membership using windows 10 and I'm trying to purchase some presets on adobe exchange. However, after completing so far a pop-up appears asking me to agree to the terms and conditions. But, there is no tick box for me to agree to this so I can't complete my purchase. I'm using Firefox but I've also tried on Chrome but to no avail.

Troubleshooting

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Correct answer gs76248669

Thanks for any replies. It was an ad-blocker causing the problem.

gs76248669AuthorCorrect answer

Participant

Thanks for any replies. It was an ad-blocker causing the problem.

Community Expert

Community Expert

good to hear it's resolved.

Community Expert

Community Expert

Try zooming out with Ctrl + - (minus). Or reverse, use Ctrl + + (plus).

Or try another browser that allows cookies and does not have script blockers.

Nancy O'Shea— Product User & Community Expert

Community Expert

Community Expert

use the arrow keys and enter keys on your keyboard.