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All apps plan... and photography plan. Duplication?

New Here ,
Oct 06, 2020 Oct 06, 2020

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Hi!

 

I used to have two plans:

 

1) Indesign single app

2) Photography plan for LR and PS etc

 

I recently upgraded the ID single app to all apps because I wanted access to Illustrator and Premiere. So now I have the following active plans:

 

1) Adobe all apps plans

2) Photography plan for LR and PS etc

 

So, now I'm paying for LR and PS twice!

 

Do I just need to ... cancel my Photography plan? Is it that simple?

 

Thanks in advance!

 

Will

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Account management, Billing

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correct answers 1 Correct answer

Adobe Community Professional , Oct 06, 2020 Oct 06, 2020
yes. how to cancel: https://helpx.adobe.com/manage-account/using/cancel-subscription.html early cancellation fees may be waived because you upgraded so if you see a cancellation fee contact adobe support to see if they'll waive the cancellation fee.  make sure they know you're asking because you upgraded. using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html  click contact us (in the lower r...

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Adobe Community Professional ,
Oct 06, 2020 Oct 06, 2020

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yes.

 

how to cancel: https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

early cancellation fees may be waived because you upgraded so if you see a cancellation fee contact adobe support to see if they'll waive the cancellation fee.  make sure they know you're asking because you upgraded.

 

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html 


click contact us (in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human

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New Here ,
Oct 06, 2020 Oct 06, 2020

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Incredibly useful. Thank you - I'll give this a shot.

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Adobe Community Professional ,
Oct 06, 2020 Oct 06, 2020

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you're welcome.

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